Terms & Conditions

1. Introduction These Terms & Conditions govern access to and use of the Hermetic Arts website, web application, and related services. By accessing, browsing, creating an account, signing in, or using any part of the platform where these Terms & Conditions apply, you agree to comply with them. If you do not agree, you must not use the platform. Hermetic Arts, also referred to as Hermetic Arts, is a curated digital platform designed to support the presentation, discovery, and structured operation of creative professionals and related platform features. Unless otherwise stated in a specific document, feature flow, or transaction, the platform is operated by IAF Tech Development. The Hermetic Arts brand and certain associated intellectual property are owned by IAF Design. 2. About the Platform Hermetic Arts provides a platform designed to support creative visibility, profile presentation, discovery, client interaction, content participation, and related tools and services where enabled. The platform may include, depending on availability and rollout phase: public profiles practitioner discovery features messaging services bookings content participation account and profile tools payment-related tools other related platform functionality Not all features are necessarily active at all times. 2A. Platform Role and Third-Party Services or Goods Platform Role and Third-Party Services or Goods Hermetic Arts operates primarily as a curated platform and intermediary unless expressly stated otherwise in a specific transaction, listing, booking flow, checkout flow, service page, item page, or written agreement. This means that, in most cases, services offered through the platform are offered by independent Practitioners or other approved third-party providers, and goods, products, or items offered through the platform are offered by the relevant seller, creator, or provider responsible for that offer. Although Hermetic Arts may review, curate, approve, present, organise, or monitor participation standards for the platform, it does not guarantee the quality, safety, legality, authenticity, suitability, merchantability, fitness for purpose, performance, fulfilment, or outcome of services offered by Practitioners or of goods, items, or products offered by sellers or other third parties through the platform, unless Hermetic Arts is expressly identified as the direct provider, direct seller, or direct contracting party in the relevant flow or agreement. Practitioners, sellers, and other third-party providers remain responsible for what they offer through the platform, including where applicable: - the accuracy of descriptions and representations - service quality and professional conduct - item quality, condition, legality, safety, and authenticity - fulfilment, delivery, timing, and completion - pricing accuracy - compliance with applicable law - handling of complaints, disputes, cancellations, returns, refunds, or service issues to the extent applicable under the live platform structure and governing terms Users are responsible for reviewing relevant descriptions, communications, transaction information, and provider details carefully before proceeding with any service, booking, purchase, or engagement with a third party through the platform. 3. Eligibility and Accounts You may use the platform only if you are legally able to do so and only in accordance with these Terms & Conditions. Where account registration is available, you agree that: the information you provide must be accurate and not misleading you will keep your account details up to date where appropriate you will keep your login credentials secure you are responsible for activity carried out through your account unless caused by our failure or another matter outside your responsibility you must not impersonate another person or create an account using false identity details We may refuse registration, restrict access, or require additional verification where reasonably necessary for platform integrity, safety, compliance, or operational reasons. 4. Permitted Use You may use the platform only for lawful purposes and only in a way that is consistent with these Terms & Conditions and any related policies. Permitted use may include: browsing public pages viewing approved public practitioner profiles creating and using an account where available using approved features made available to your role or account type communicating through permitted platform tools interacting with practitioners, services, or content where relevant and enabled 5. Prohibited Use You must not: use the platform for any unlawful, fraudulent, abusive, or harmful purpose attempt to gain unauthorised access to any account, admin area, system, database, or restricted feature scrape, harvest, extract, or collect data from the platform through automated or unauthorised means copy, mirror, frame, clone, reproduce, or reverse engineer the platform, its layout, workflows, systems, or protected content except where expressly permitted by law upload, transmit, or distribute malware, malicious code, or anything designed to disrupt, damage, or impair the platform use the platform to harass, threaten, abuse, deceive, or impersonate others misuse messaging, booking, payment, or communication features infringe any copyright, trade mark, privacy, confidentiality, or other rights of any person or entity use the platform in any way that could damage the reputation, security, integrity, or operation of Hermetic Arts 6. Intellectual Property The platform, including its software, design, layout, branding, trade marks, logos, workflows, databases, written content, graphics, and non-user materials, is owned by or licensed to the relevant Hermetic Arts-associated rights holder and is protected by applicable intellectual property laws. The Hermetic Arts brand and certain associated intellectual property are owned by IAF Design. The platform and related services are operated by IAF Tech Development under that structure. Nothing in these Terms & Conditions transfers ownership of any intellectual property rights to you. You are granted only a limited, revocable, non-exclusive, non-transferable right to access and use the platform for its intended purpose and in accordance with these Terms & Conditions. 7. User Content Where you submit, upload, send, or otherwise make content available through the platform, you remain responsible for that content. You confirm that: you have the right to submit or use the content in that way the content is accurate to the best of your knowledge where factual statements are made the content does not infringe the rights of others the content is not unlawful, misleading, abusive, defamatory, or otherwise inappropriate for the platform You grant Hermetic Arts and its operating entity a limited right to host, store, process, display, format, and use such content as reasonably necessary to operate, maintain, secure, review, moderate, and promote the platform and its services, subject to applicable law and any more specific terms that may apply to certain user roles. 8. Platform Changes and Availability We may update, modify, suspend, restrict, or discontinue any part of the platform at any time, including features, tools, content structures, account permissions, or access methods. We do not guarantee that the platform, or any part of it, will always be available, uninterrupted, secure, error-free, or suitable for every intended use. Some features described on the platform may be planned, limited, conditional, region-specific, role-specific, or phased. 9. Privacy and Cookies Your use of the platform is also subject to our: Privacy Notice Cookie Notice Acceptable Use Policy These documents form part of the wider legal and policy framework applicable to use of the platform. 10. Suspension, Restriction, and Termination We may suspend, restrict, remove, or terminate access to the platform, an account, content, or specific features where reasonably necessary, including where: these Terms & Conditions or related policies are breached there is suspected fraud, abuse, security risk, or unlawful conduct a complaint, investigation, or rights issue requires intervention we are required to do so for legal, operational, or compliance reasons the integrity, safety, or reputation of the platform may otherwise be at risk We may also remove or restrict content where reasonably necessary for moderation, legal compliance, intellectual property reasons, safety, or platform standards. 11. No Guarantee of Outcomes Hermetic Arts provides a curated platform environment, but does not guarantee: a certain level of visibility bookings, sales, or income successful contact between users uninterrupted service access a specific ranking, placement, or discovery outcome the ongoing availability of any specific feature For the avoidance of doubt, Hermetic Arts does not guarantee the quality, suitability, safety, legality, condition, performance, or outcome of third-party services or third-party goods/items offered through the platform unless it is expressly stated to be the direct provider or direct seller in the relevant transaction. 12. Disclaimers To the extent permitted by law, the platform is provided on an "as available" and "as offered" basis. Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so. Any more detailed exclusions, limitations, and consumer law wording should be read subject to applicable law. 13. Liability Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited. Subject to the above, and to the extent permitted by law, Hermetic Arts and its relevant operating or rights-holding entities shall not be liable for indirect or consequential loss, loss of opportunity, or loss arising from matters outside reasonable control. 14. Changes to These Terms We may update these Terms & Conditions from time to time. Where changes are material, we may take additional steps to bring them to users' attention, including notices inside the platform, updated acceptance flows, or other appropriate communication methods. Continued use of the platform after an update may constitute acceptance of the updated Terms & Conditions where permitted by law and where appropriate notice has been given. 15. Governing Law These Terms & Conditions are intended to be interpreted in accordance with applicable law, including any mandatory laws that apply to the user, the platform, or the relevant transaction or interaction. 16. Contact For legal, compliance, or policy-related enquiries, please use the official contact route made available through the Hermetic Arts platform.